Refund Policy
Refund and Return Policy
This Refund Policy outlines the terms and conditions under which refunds may be issued for any products owned and sold by JIR Ventures
1. Eligibility for Refunds
Refunds may be considered for
- Cancelled orders (before shipment)
- Defective products
- Incorrect orders
- Services not rendered as described
- Refund requests must be submitted within 7 days of receiving the product
2. Refund Process
- Refund requests must be submitted in writing via email to [email protected]
- Include the following information in your request:
- Order number
- Date of purchase
- Description of the issue
- Proof of purchase (e.g., order confirmation, invoice)
- Preferred method of refund (e.g., original payment method)
- We will process your refund request within 7 business days of receipt.
3. Refund Methods
- Refunds will generally be issued to the original payment method used for the purchase.
- With the exception or Debit Card and E-Wallet Payments
4. Exclusions
- Refunds may not be issued for the following
- Shipping costs
- Sale items (unless defective)
- Digital downloads
- Services deemed to have been satisfactorily provided
5. Disclaimer
This Refund Policy may be updated from time to time. Please refer to the most current version on our website.
